SERVICES

Venco provide genuine parts and consumables. Below are the main manufacturers we distribute for:

Every Kubota, Thwaites, Dynapac & Ifor Williams product that we sell has undergone rigorous research and development with individual components and replacement parts having to meet stringent high quality standards embracing fitness for purpose, durability and safety. Each part is manufactured to perform a particular function and is therefore “fit for purpose” when used as a replacement. Genuine manufacturer’s parts are in themselves a guarantee of durability and safety and maintain the inherent quality of the original equipment.

Alternative suppliers have not carried the cost of research and development and therefore selling costs as well as quality is lower. The product itself is usually inferior because it simply doesn’t have to meet the manufacturing quality standard of the original component. Using incorrect replacement parts can obviously cause problems – a few pence saved on an inferior part could seriously damage your valuable machine.

Since 1989 Venco have been providing a fast, efficient product support service. All of our service personnel are fully trained and have both C.S.C.S. registration and full H.S.E. Confirmation. In addition, our engineers attend regular update courses on new models being released.

We recognise the importance of minimum downtime should a failure occur, that’s why our mobile service engineers vehicles are always stocked with a full inventory including the most commonly used service and repair items.

Many technical issues can however be resolved by calling our support desk on 01482 585101.
Or contact Martin Jones on martin@vencoplantservices.co.uk

Repair & Maintenance

Venco have a fleet of product support vehicles which are able to respond to plant breakdowns and carry out site maintenance. In addition we have a fully fitted out workshop complete with steam cleaning facilities, inspection pit and overhead cranes to allow us to carry out major repairs.

RTE Inspections

In accordance with health and safety laws all machinery must have a certificate of Regular & Thorough Examination and this is a service that we can offer our customers.

Servicing

Venco offer servicing carried out on site or in our workshop at the specific intervals laid out in the manufacturer’s specifications using genuine manufacturer’s replacement parts.

Kubota Servicing

To arrange a service or repair on your Kubota excavator, please contact our workshop Manager Martin Jones on 01482 585101, 07985 463183 or martin@vencoplantservices.co.uk between the hours of 8.00AM and 5.00PM, Monday to Friday. For emergencies out of hours, please call 01482 585101 and calls will be diverted to a member of staff.